Product description
Promote consistent, rapid execution of marketing, sales, and service processes with an extensive platform and workflow tools. Microsoft Dynamics CRM provides exceptional access to design tools built for end users, power users, and administrators so they can build custom solutions that streamline everyday processes and capture best practices.
Product features
- Enhance usability
Encourage user adoption and enable people to work more productively by providing a CRM solution with a familiar, intuitive user interface. Microsoft Dynamics CRM delivers CRM functionality and data as an extension of Microsoft Office Outlook so users can work in an environment they already use and understand. - Streamline business processes
Promote consistent, rapid execution of marketing, sales, and service processes with an extensive platform and workflow tools. Microsoft Dynamics CRM provides exceptional access to design tools built for end users, power users, and administrators so they can build custom solutions that streamline everyday processes and capture best practices. - Report with ease
Turn CRM data into actionable insight with wizard-based tools that enable end users to create sophisticated reports without the assistance of the IT department. Microsoft Dynamics CRM gives people rapid, relevant access to reporting and data so they can make faster, better-informed decisions. Microsoft Dynamics CRM provides easy-to-use tools for accurate, repeatable data imports, including detection and merge or deletion of duplicate records. - Support global business requirements
Compete on a global basis with enhanced support for multiple languages, currencies, and time zones. Microsoft Dynamics CRM enables your organization to work seamlessly in multiple languages and currencies, whether at a single location or across the globe. - Effectively manage CRM
Provide administrators with real-time visibility into how the CRM system is functioning and enable them to identify and resolve issues quickly. Diagnostic viewers and troubleshooting tools in Microsoft Dynamics CRM enable your IT staff to keep the system running responsively every day and reduce losses caused by unscheduled downtime. - Improve management efficiency
Enable your IT team to deliver powerful CRM capabilities while keeping costs under control. Centralized management, streamlined tools, and painless upgrades to Microsoft Dynamics CRM help improve efficiency so IT professionals can concentrate on strategic business initiatives. - Quickly develop, innovate, and deploy
Customize and extend your CRM solution with sophisticated and flexible development tools based on standard technologies. Microsoft Dynamics CRM is built on the NET platform, allowing you to call upon a deep pool of existing developer talent to help make your customization effort fast and cost-effective.
