Product description
Remote Technical Support Plus Upgrades (RTS+UG) is a base coverage that includes remote software and hardware support during customer's business hours (, free major software upgrades, access to service packs and access to web services.
General
Brand
Avaya
Manufacturer
Avaya
Model
Remote Technical Support Plus Upgrades
Packaged Quantity
1
Product Line
Avaya IP Office Support Service
Equipment
Class of Equipment
Complicated network devices
Miscellaneous
Pricing Type
Prepaid
Service & Support
Full Contract Period
3 years
Response Time
Next business day
Service Included
Advance parts replacement
Type
Extended service agreement
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