Product description
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
General
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Model
24x7 Service with Comprehensive Defective Material Retention
Packaged Quantity
1
Product Line
HPE Foundation Care
Equipment
Class of Equipment
Tape drives
Service & Support
Full Contract Period
3 years
Location
On-site
Response Time
4 hours
Service Included
Parts and labor
Type
Extended service agreement
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