Product description
If you need 'round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
Product features
- Comprehensive support
The Fortinet FortiCare 24x7 Bundle offers an extensive service agreement that includes advance parts replacement, ensuring minimal downtime for your network devices. - Around-the-clock assistance
With service availability 24 hours a day, Monday-Sunday, including phone consulting, email consulting, and web support, you're covered at all hours for any technical issues or inquiries. - Rapid response
Benefit from a next business day response time for service and support requests, ensuring your network devices are back up and running with minimal delay. - Access to updates
Stay ahead with continuous updates, including new releases, virus definitions, intrusion definitions, URL database, and email database updates, keeping your network secure against threats.