Product description
Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HPE Proactive Care uses HPE Remote Support technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HPE Remote Support technology is required to receive full delivery and benefits from this support service.
General
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Model
24x7 Service
Packaged Quantity
1
Product Line
HPE Proactive Care
Equipment
Class of Equipment
Servers
Service & Support
Full Contract Period
3 years
Location
On-site
Response Time
4 hours
Service Included
Parts and labor
Type
Extended service agreement
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