Product description
Next Business Day Proactive Care Service - an HPE authorized representative (CE) will arrive at the customer's site during the onsite coverage window to begin hardware maintenance service on the next coverage day after the call has been received and acknowledged by HPE. Service features are defined in the hardware onsite support area of the "Service limitations" section. Availability of response times is dependent on the proximity of the customer site to an HPE-designated support hub.
General
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Model
Next Business Day Service
Packaged Quantity
1
Product Line
HPE Proactive Care
Equipment
Class of Equipment
Servers
Service & Support
Full Contract Period
3 years
Location
On-site
Response Time
Next business day
Service Included
Parts and labor
Type
Extended service agreement
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