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HPE Support Plus 24 - Extended service agreement - parts and labor
HPE
Intcomex SKU: NW110HPQ64
Part number: UL459E
Product description
HPE Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HPE Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year.
Product features
  • Telephone software support
    An HPE Response Center engineer provides problem-analysis and problem-resolution support within 2 hours after your call is logged. The Center also offers help with trouble-shooting problems and setting configuration parameters, as well as usage assistance for applications, operating systems, and utilities.
  • 4-hour response onsite hardware support
    For issues that cannot be resolved remotely, HPE Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HPE authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.
  • 24x7x365 coverage
    Onsite and remote services are available around the clock, including all holidays.
General
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Model
Support Plus 24
Packaged Quantity
1
Product Line
HPE
Equipment
Class of Equipment
Storage arrays
Service & Support
Full Contract Period
3 years
Location
On-site
Response Time
4 hours
Service Included
Parts and labor
Type
Extended service agreement
Average customer ratings
0 Ratings
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Accuracy of Information and Disclaimer of Warranty
Specifications are provided by the manufacturer or a third party contacted by the manufacturer to consolidate information. Please refer to the manufacturer for explanation of the products herein and other ratings.

 
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