Product description
IP Office Server Edition sets the standard for midsize business communications. Server Edition allows your teams to more effectively engage with each other and your customers. Deliver a wealth of sophisticated collaboration capabilities for your mobile, remote and office workers. Easily and economically scale to 2000 users across 32 locations as your business inevitably grows. Manage and administer your IP Office with the speed and ease offered by a simplified web-based interface and centralized administration and licensing.
Product features
- System admin made simple
The simplified administration of Server Edition sets it apart. With its intuitive web-based interface, system administrators can access accounts for every user on the network, whether for a single site or across 32 locations. In addition, with its centralized licensing, Server Edition makes it easy to expand and deploy applications as you grow. - More meaningful meetings
How does Server Edition enable teams to engage in more productive and meaningful ways? Start with built-in "meet-me" audio conferencing, which lets users host their own password-protected conference calls. Launch a conference call on the fly or schedule it in advance and IP Office will automatically notify participants when it's about to start. Record it. Archive it. Replay it. Anytime, anywhere. - All your calls, any device
You'll never miss an office call, no matter where you are. Calls ring simultaneously on your Apple iPhone or Android device, via cellular, Wi-Fi, or 3G/4G networks. The Avaya mobile app lets you call, transfer, hold, and mute your calls; IM with colleagues, see their presence, access corporate contacts, and control conference calls - just like you're in the office. Deployment's a snap: users just tap in an email to download, install and configure it. - Remote but never far away
Enable remote and home workers to engage with colleagues at the same level as your office workers. Turn their home phone (or any phone) into their office phone with a web browser click and get the same consistent collaboration experience: they'll stay connected via IM, presence, and directory access. They'll have full call control, and the ability to manage conference calls (even record them) with a single click. And there's no PC software to install or maintain. - High level of customer service
Large enterprises have been using industry-leading Avaya contact center innovations for years. Now midsize businesses can, too - with the simplicity of deployment and user experience your business demands. Customers can contact you in a multitude of ways: voice, email, web chat, text, or fax. Move from a web chat to a voice call, for instance, and all your customer's information moves with it. It's an experience that will elevate your customer service, and help drive greater revenue and profitability.
