Product description
Return to Depot package includes offsite hardware support at a HP authorized Repair Center. After remote diagnosis and support the customer will deliver the faulty unit to the Repair Center. HP will return the repaired or replaced unit to the customer.
Product features
- High-quality support
HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device. - Reliable, lower-cost alternative to onsite support
For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.