TERMS AND CONDITIONS OF USE
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THESE SITES.
By using the www.intcomex.com and http://store.intcomex.com (the "Sites"), you signify your agreement to these Terms and Conditions of Use and our Privacy Policy. Click here to review our Privacy Notice. If you do not agree to these Terms and Conditions of Use, please do not use these Sites. Intcomex, Inc. reserves the right, at our discretion, to change, add, remove or otherwise modify portions of these Terms and Conditions of Use at any time. Please check these Terms and Conditions of Use periodically for changes. Your continued use of these Sites following the posting of changes to these Terms and Conditions of Use means you accept those changes.

Ownership

All content included on these Sites, including, without limitation, text, graphics, images, logos, audio or video clips, digital downloads, data compilations and software, is the property of Intcomex, Inc. or the Intcomex, Inc. content suppliers or licensors and protected by the laws of the United States and other countries and international treaties. The compilation of all content of these Sites is the property of Intcomex, Inc. and is protected by the laws of the United States and other countries and international treaties. All other trademarks that are not owned by Intcomex, Inc. that appear on these Sites are the property of their respective owners, which may or may not be affiliated with or connected with Intcomex, Inc.


License and Site Use

Intcomex, Inc. grants you a limited license to access and make personal, non-commercial use of these Sites. In accordance with these Terms and Conditions of Use, you are not permitted to download any material (including, without limitation, software, text, graphics or other content), except for printing single copies of pages, as necessary to access these sites (for personal, non-commercial use provided that all copyright and proprietary notices are maintained), link to any page within or modify all or part of these sites without Intcomex, Inc's. express written consent. You may not redistribute, sell, de-compile, reverse engineer, disassemble or otherwise reduce to a human-readable form software that you are permitted to download from the site hereunder, except as may be permitted by law. Except only as expressly provided herein, these Sites (or any derivative work version thereof), its contents and any member or account information may not in any form or by any means now known or hereafter developed be reproduced, displayed, downloaded, uploaded, published, repurposed, posted, distributed, transmitted, resold, or otherwise exploited for any commercial purpose without Intcomex, Inc's. prior express written consent. All rights not expressly granted to you above, including ownership and title, are reserved for the owner and not transferred or licensed to you.


Your Account

If you use these Sites, you are responsible for maintaining the confidentiality of membership and account information, credit card information, usernames, passwords and Ids that may be required to use these sites from time to time ("Account Information") and for restricting access to your computer or other devices, and you agree that you are responsible for all activity that occurs under or with the use of your Account Information (including, without limitation, usernames and password). Intcomex, Inc. reserves the right, in its sole discretion, to refuse access to these Sites or services provided through it, terminate accounts and usage rights, edit or remove content or Submissions (as defined below) and cancel orders or requests for materials made through the site.


Submissions

Any information or materials you transmit, upload or otherwise submit to any Intcomex, Inc. site (including, without limitation, comments, reviews, postings to chat, e-mail messages or materials directed to any Forum, as the term is defined below) or any creative suggestions, ideas, notes, drawings, concepts or other information sent to Intcomex, Inc. via our Web sites or other means of transmission or delivery, shall be collectively referred to as "Submissions." If you transmit or otherwise deliver Submissions to Intcomex, Inc., you grant Intcomex, Inc. a nonexclusive, royalty-free, perpetual, irrevocable (or the longest period permitted under law) license (with the right to sublicense and assign) to use, reproduce, modify, adapt, publish, translate, publicly perform and display, transmit, make, sell, create derivative works from and distribute such Submissions or incorporate such Submissions into other works in any form or medium and through any means or modes of distribution or technology now known or hereafter developed. You hereby agree and represent to Intcomex, Inc. that you own or have been granted the necessary intellectual property and other rights in the Submissions (including, without limitation, a waiver of any applicable moral rights) and to grant such license to Intcomex, Inc., that no such Submissions are, or shall not be, subject to any obligation of confidence on the part of Intcomex, Inc. and that Intcomex, Inc. shall be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, Intcomex, Inc. shall be entitled to unrestricted use of the Submissions, commercial or otherwise, without compensation to the provider of the Submissions.


Forums and public communication

"Forum" means a chat area, message board, e-mail function or other function which allows you to transmit or submit material to a Intcomex, Inc. sites for display, storage or distribution, offered as part of any Intcomex, Inc. sites or by an affiliated company/organization and/or service provider of Intcomex, Inc. Where the Forum is provided on a site other than a Intcomex, Inc. sites, you will be bound by the terms and Conditions of service and privacy policy of these sites you have linked to. If you participate in any Forum within Intcomex, Inc. sites, you must not, and agree that you will not, through the use of any Submission or otherwise:

  • defame, abuse, harass or threaten others;
  • make any bigoted, hateful or racially offensive statements;
  • advocate illegal activity or discuss illegal activities with the intent to commit them;
  • post or distribute any material that infringes and/or violates any right of a third party or any law;
  • post or distribute any vulgar, obscene, discourteous or indecent language or images;
  • advertise or sell to, or solicit, others;
  • use the Forum for commercial purposes of any kind;
  • post or distribute any software or other materials which contain a virus or other harmful component; or
  • post material or make statements that do not generally pertain to the designated topic or theme of any chat room or bulletin board.

In addition, you must note and agree that you will not use a false e-mail address, impersonate any person or entity or otherwise mislead others as to the source of origin of a Submission. Intcomex, Inc. reserves the right to remove or edit content from any Intcomex, Inc. Forum at any time and for any reason. Any material transmitted, submitted or otherwise delivered to a Forum shall constitute a Submission and is hereby governed by the terms applicable to Submissions as described herein. When participating in a Forum, never assume that people are whom they say they are, know what they say they know, or are affiliated with whom they say they are affiliated with in any chat room, message board or other user-generated content area. Information obtained in a Forum may not be reliable, and Intcomex, Inc. is not responsible for the content or accuracy of any information.


Content Linked To Any Intcomex, Inc. Site

Please exercise discretion while browsing the Internet using any Intcomex, Inc. sites. You should be aware that while you are on an Intcomex, Inc. site, you could be directed to other sites that are beyond our control. There are links to other sites within Intcomex, Inc. sites that take you outside of our service. This includes links from regional sections, sponsors and content partners that may use our logo(s) as part of a co-branding or other agreement. These other sites may send their own cookies to users, collect data, solicit personal information, or contain information that you may find inappropriate or offensive. Intcomex, Inc. reserves the right to disable links from third party sites to any Intcomex, Inc. sites. Intcomex, Inc. makes no representations concerning the content of sites linked to any Intcomex, Inc. sites or listed in any of our directories. Consequently, Intcomex, Inc. cannot be held responsible for the accuracy, relevancy, copyright compliance, legality or decency of material contained in sites listed in our search results or otherwise linked to a Intcomex, Inc. sites.


Disclaimer

The materials in these intcomex, inc. Sites are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, intcomex, inc. And its contractors, agents, affiliates, partners, and intended third party beneficiaries (collectively "intcomex, inc. Parties") , disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Intcomex, inc. Does not warrant that the functions contained in the materials on any Intcomex, inc. Sites will be uninterrupted or error-free, that defects will be corrected, or that any Intcomex, inc. Sites or the servers that make such materials available are free of viruses or other harmful components. Intcomex, inc. Parties do not warrant or make any representations regarding the use or the results of the use of the materials on any Intcomex, inc. Sites in terms of their correctness, accuracy, reliability or otherwise. You assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Intcomex, inc. explicitly disclaims any responsibility for the accuracy, completeness, content or availability of information found on sites that link to or from any Intcomex, inc. Sites. Intcomex, inc. Cannot ensure that you will be satisfied with any products or services that you purchase from a third party site that links to or from any Intcomex, inc. Sites or third party content on any Intcomex, inc. Sites. Intcomex, inc. Does not endorse any of the merchandise (if any) except as expressly provided, nor has Intcomex, inc. Taken any steps to confirm the accuracy or reliability of any of the information contained in such third party sites or content. Intcomex, inc. Does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against Intcomex, inc. With respect to such sites and third party content. Intcomex, inc. strongly encourages you to make whatever investigation you deem necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.


Credit Cards

Intcomex, Inc. will not share your credit card number, billing and shipping information to any participating merchants from whom you buy goods or services and financial institutions pursuant to transactions with Intcomex, Inc, Intcomex, Inc. does not share your credit card information with any other party. For more information, please read our Privacy Policy. To protect the security of your credit card information, Intcomex, Inc. employs the industry-standard Secure Sockets Layer (SSL) technology. Intcomex, Inc. also encrypts your credit card number when Intcomex, Inc. stores your order and whenever Intcomex, Inc. transfers that information to participating merchants.


Indemnification

You are entirely responsible for maintaining the confidentiality and security of your Account Information and for all activities that occur under your account. You agree to indemnify, defend and hold Intcomex, Inc., Intcomex, Inc. subsidiaries and other affiliated companies/organizations, contractors, agents, partners, and sponsors and their respective officers, directors, volunteers, employees and agents harmless from and against any third-party claims, demands, actions, suits, proceedings, liabilities, damages, losses, judgments and expenses (including, but not limited to, the costs of collection, reasonable attorney's fees and other reasonable costs of defense or enforcing your obligations hereunder) resulting from or arising out of any breach of any of your representations or misuse of this or any other Intcomex, Inc. site or of any site linking to this or any other Intcomex, Inc. site. You shall use your best efforts to cooperate with us in the defense of any claim.


Limitation Of Liability

Under no circumstances, including, but not limited to, negligence, shall Intcomex, inc. (as defined in the disclaimer section above) be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, any Intcomex, inc. Site or materials or functions on any such site, even if Intcomex, inc. Has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall our total liability to you for all damages, losses and causes of action whether in contract or tort (including, but not limited to, negligence, or otherwise) exceed the amount paid by you, if any, for membership in these Intcomex, inc. Sites.


Jurisdictional Issues

Unless otherwise specified, the materials in any Intcomex, Inc. site are presented solely for the purpose of promoting computer hardware, computer equipment, computer software, peripherals, networking and other products and services available in South America, Central America including Mexico, Caribbean, the United States of America and its territories, possessions and protectorates. Intcomex, Inc. makes no representation that materials on any Intcomex, Inc. site are appropriate or available for use in any particular location. Those who choose to access a Intcomex, Inc. site do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.


Termination

These Terms and Conditions of Use are effective until terminated by either party. Your access to any and all Intcomex, Inc. sites may be terminated immediately without notice from us if, in our sole discretion, you fail to comply with any term of these Terms and Conditions of Use. Upon such termination, you must cease use of these Intcomex, Inc. sites and destroy all materials obtained from such sites and all copies thereof, whether made under the terms of these Terms and Conditions of Use or otherwise. You may terminate at any time by discontinuing use of all Intcomex, Inc. sites. Upon such termination, you must destroy all materials obtained from any and all such sites and all related documentation and all copies and installations thereof, whether made under the terms of this Terms and Conditions of Use or otherwise.


Notice and procedure for making claims of copyright infringement

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to the Service Provider's Designated Agent.
Notification must be submitted to the following Designated Agent:

Intcomex, Inc.
Attention: Marketing and Communications Department
3505 NW 107th Avenue, Doral, FL 33178
(305) 477-6230

To be effective, the notification must be a written communication that includes the following:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed or multiple copyrighted works at a single online site are covered by a single notification, and a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
  • Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, a telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law;
  • A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


General provisions

By visiting these Sites you agree that the Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law, and that any action at law or inequity arising out of or relating to these Terms and Conditions of Use and the Privacy Policy shall be filed only in the state or federal courts located in Miami-Dade County, Florida and you hereby consent and submit to the venue and personal jurisdiction of such courts for the purposes of such action. If any provision of these Terms and Conditions of Use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions. These Terms and Conditions of Use constitute the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties. Intcomex, Inc. contractor or Intcomex, Inc. employee that developed and maintains these websites shall be deemed an intended third party beneficiary of all rights, but not obligations, provided to Intcomex, Inc. under these Terms, obligations that by their context are not unique to Intcomex, Inc.


Accuracy of Information and Disclaimer of Warranty

Intcomex has made every effort to display the content on the Webstore accurately, but additions, deletions and changes may occur without notice. Content on the Webstore is provided "as is"; neither Intcomex nor its subsidiriaies and representatives make any representation or warranty with respect to the content.

Intcomex its subsidiaries and representatives specifically disclaim, to the fullest extent permitted by law, any and all warranties, express or implied, relating to the Webstore or its content, including but not limited to: implied warranties of merchantability, completeness, timeliness, correctness, non-infringement or fitness for any particular purpose.


Queries / Complaints

At Intcomex, Inc. we aim to respond to all customer queries within 24 hours. All complaints or customer queries should be received in writing and sent to Customer Services in the first instance. These should be sent to Customer Services at info.jm@intcomex.com. Receipt of the written complaint will be confirmed within 24 hours. A full written response will be sent to the customer within 5 working days of receipt.


Return Policy (RMA)

  • Items can be accepted for restocking and exchange with a charge (subject to approval) as long as such items are not used and are returned to the main warehouse within twenty four (24) hours for corporate area (Kingston & St. Andrew),
  • Portmore and Spanish Town customers and within four (4) days for out of town customers of purchase date. These items must be in the original unopened packaging.
  • Open packaging which cannot be sold as new will not be accepted.
  • Items which were incorrectly invoiced must be returned within twenty four (24) hours for corporate area (Kingston & St. Andrew), Portmore and Spanish Town customers and within four (4) days for out of town customers to the main warehouse.
  • Returns are not accepted for any software.
  • Returns are not accepted for toners or inks, either in new or open condition.


Red Tag

Please note: If your product code ends in;

  • B1: The package of the product is slightly damaged, but the product is 100% functional and warranty applies.
  • B2: The package is totally damaged, the product may be repackaged, or the product may not have package, but it is 100% functional and warranty applies.
  • S: The product is scratched, it is 100% functional and warranty applies.
  • I: The product is new without accessories, it is 100% functional and warranty applies.
  • RC: The product is repaired with accessories; the warranty will be valid for three (3) months after the purchase.
  • IR: The product is repaired without accessories and warranty is valid for three (3) months after the purchase.

If you have any concerns please contact your sales representative.


Price disclaimer

The price of the orders might change due regulatory issues, taxes, shipping and payment terms Please contact your sales executive for final pricing.

 
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