Product description
HPE Foundation Care 24x7 Service—Offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Product features
- On-site support
This service includes dedicated support at your location, ensuring prompt assistance for any issues that arise during business operations. - Responsive service availability
Available 24 hours a day, 7 days a week, the service ensures that help is always just a call away, providing reassurance to businesses. - Parts and labor inclusion
The service encompasses all necessary parts and labor, eliminating unexpected costs and ensuring that repairs can be performed quickly. - Additional support services
Access to phone consulting and a web knowledge base enhances the support experience, offering immediate resources for troubleshooting. - Rapid response protocols
With a response time of 4 hours for critical issues, this service prioritizes your business's stability and function in pressing situations.
