Product description
Offers a next-business-day on-site response with coverage available nine hours per day between 8:00 a.m. and 5:00 p.m. local time, on business days Monday through Friday, excluding on Hewlett Packard Enterprise holidays. Software support is provided with a two-hour response time.
Product features
- Comprehensive support
The HPE Foundation Care - Next Business Day Service provides extensive on-site support to ensure that critical systems receive the maintenance they need without delay. - Timely response
With a commitment to next business day response time, this service minimizes downtime and helps maintain operational productivity. - Varied service included
The service covers essential aspects including parts, labor, phone consulting, new releases updates, and product info support. - Remote assistance
Quick access to remote diagnosis enables prompt troubleshooting, allowing issues to be addressed swiftly and effectively. - Knowledge base access
Users can tap into a wealth of information through the web knowledge base, empowering them to resolve problems independently.
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