Product description
HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Product features
- Efficient replacement service
This service includes a next business day replacement option, ensuring that products are quickly exchanged to avoid operational delays. - Comprehensive support options
Offers extensive support options including phone consulting and access to a web knowledge base, enabling users to find solutions and information easily. - Remote diagnosis capabilities
Utilizes remote diagnosis to help quickly identify service issues, allowing for faster resolution and minimal disruption.
