Product description
Optimize your field operations with built-in intelligence, remote monitoring, and tools that enable your technicians to deliver quality work - all available through Dynamics 365 Field Service.
Product features
- Detect and resolve service issues remotely
Prevent service calls by remotely detecting and resolving issues using the IoT. - Transform your field service operations
Improve first-time fix rates with heads-up, hands-free video calling that allows field technicians to share what they see and get immediate help from offsite experts. - Optimize your resources
Increase productivity and profits by fitting in more appointments per day with optimized routes and assignments, and give technicians complete customer and job data on their mobile devices, even while they're offline. - Exceed customer expectations
Keep customers informed and empowered with self-service portals, proactive updates, and real-time technician tracking.
